Alphcast studio policy

Policy and Terms

To ensure a smooth and professional experience for all our clients, please review the following policies before your session.

Cancellation & Rescheduling Policy

Free Cancellation:

Cancellations made 24 to 72 hours before the scheduled session are free of charge and eligible for rescheduling.

Rescheduling:

Free if requested more than 24 hours in advance.
150 AED fee for rescheduling requests made within 24 hours.
Rescheduling requests made less than 3 hours before the session will be considered a no-show, and the session is non-refundable.

Arrival Time

Please arrive 10 minutes before your scheduled session to allow for a smooth setup.

Equipment Provided

We provide the following equipment with every booking:

3 Cameras (2 close-ups, 1 wide-angle)
2 Shure Microphones

Additional cameras or microphones are available at AED 100/hour.

Time Management

Alphacast Studios operate on strict time slots
Arriving late does not guarantee extended recording time
A 10-minute reminder will be given as your session approaches its end.
Sessions that exceed the scheduled time by 15 minutes or more will incur a charge for an additional full hour.

Studio Conduct

No smoking, alcohol, or food is allowed in the Alphacast studios area.
Damages to equipment or studio space may be charged to the client.
Children are usually not permitted unless part of the production and supervised.

Video File Delivery

Raw Files: Delivered within 1–2 days after the session
Note: Audio and video are delivered separately in raw format.
Edited Videos: Delivered within 7 working days post-session. This includes syncing, mastering, and polishing your episode. We appreciate your patience as we ensure the highest quality in post-production.

Payment Terms

Payment must be made in advance to secure your booking.
Accepted methods: Payment link, bank transfer, or cash.
Please send proof of payment to confirm your session.

Rights & Usage

Clients own the content they record.
Alphacast Studios may request permission to use client footage for promotional purposes (optional).
Clients are responsible for securing guest permissions and release forms if needed.

Confidentiality

Alphacast studio ensures that client content is not shared or viewed by others beyond essential staff.

If you have any questions or special requests, feel free to reach out before your session. We’re here to support your podcast journey from start to finish.

Thank you for choosing Alphacast Studios.
If you have questions, feel free to contact us.